§ 34.04 ENFORCING THE CONTRACT.
   (A)   The City Administrator is responsible for receiving supplies and services procured on behalf of the city. Receiving means inspecting the supply or service and checking it against the contract to ensure that it is acceptable, complete and in compliance with the terms of the contract.
   (B)   Agencies should submit complaints about vendor performance to the City Administrator. The Administrator will investigate complaints and attempt to resolve the problem to the city’s satisfaction. The Administrator will notify the complaining agency of any action taken as a result of the complaint.
   (C)   The city reserves the right to assess liquidated damages for failing to comply with delivery requirements indicated in the bid or proposal. This sum may be deducted from vendor payment for failure to deliver when specified. Liquidated damages should not be punitive and should only be used where it is difficult to determine actual damages at the time of contracting.
(Ord. 173, passed 9-10-2001)