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In case there is doubt on the part of the customer as to the accuracy of a water meter, such customer may have the meter tested by the Water Department, at which test the customer shall be present or have a representative present. If the meter is found to register within two percent (2%) of being correct, a fee set by resolution of the Boone City Council shall be charged to pay for a part of the labor for making such tests. If the meter is found to measure incorrectly more than two percent, no charge shall be made for making the test. If the meter should be found to over-register more than two percent, there shall be a proportional deduction made from the previous water bill. A water meter shall be considered to register satisfactorily when it registers within two percent of accuracy. Customers requesting inspection by City employees of premises because of an excessive water bill may be required to pay a fee set by resolution of the Boone City Council, except that if the water meter is at fault, there would be no fee.
(Ord. 2291 – Dec. 23 Supp.)
A separate additional meter may be installed for the purpose of measuring water usage outside a residence or business when such water is not discharged into the public sewer system. The property owner must purchase the additional meter and remote reading device and pay for its installation. The installation of the meter shall be accordance with the Superintendent’s directives. The City shall retain ownership of the meter and shall have the right to inspect said meter from time to time to insure proper operation of the meter and to check for illegal bypassing of any other meter in the premises. The charges for such water service shall be at the same rate as other services, including minimum monthly charges, except that all water measured through the additional meter shall be exempt from sewer charges. However, no minimum monthly charge will be assessed for months that meter has no usage.
All new water meter residential installations shall be installed with an exterior remote reading meter under the direction and supervision of the City unless otherwise authorized in writing by the Water Department. Any existing operational interior water meter shall be repaired, modified or changed to permit the installation of an exterior remote reading meter within sixty (60) days of receiving notice by certified mail of the nonconformance to this requirement. The owner shall make arrangements with the Water Department to allow access to the existing meter to make such change. The City shall furnish and install such exterior remote reading meters for a fee, based on costs. All exterior remote meters shall be so placed as to be accessible at all times by meter readers and inspectors. Care must be taken not to cover them with wood or other material or to preclude access by fencing or enclosing the yard area where the remote meter is located unless full, safe access is provided. If a remote meter should be inaccessible or covered, the Water Department will relocate said remote reader. If the remote meter is not allowed to be relocated within the time fixed, the City will terminate water service to that location until the remote reader is allowed to be relocated.
When temporary service is desired by contractors, builders or others for water to be used on construction work or other temporary service applications, they shall make application to the Superintendent for a temporary fire hydrant meter. The meter will be subject to a deposit and installation fee as set by the City Council. The charges for such water service shall be at the same rate as other services, including minimum monthly charges. No one shall use water that is not measured by a meter furnished by the Water Department. All temporary fire hydrant meters shall be returned to the Water Department before November 1 of each year. A penalty equal to the cost of the equipment shall be charged for temporary fire hydrant meters that are not returned as above specified. The entity making application for the temporary fire hydrant meter shall be responsible for all water and expenses incurred in case of vandalism, abuse or neglect of the meter.
1. Not more than one house shall be supplied with water from one service connection, except in case two or more apartments are located in one building and each tenant desires water furnished through a separate meter. In case two or more services are supplied from one connection, a curb cock and curb box must be supplied for each tenant or user and a separate service must be laid from the curb to the meter. Any deviation from the above requirements must be made by special permission of the building official or his/her designee.
2. When a violation exists, the building official or his/her designee shall cause a notice to be sent by certified mail to the owner or owners of said property directing the owner or owners to correct the violation within ten days from the receipt of said notice. If the owner or owners of the property fail to comply with the notice, the water department is authorized and empowered to make the corrections immediately. An itemized list of the costs of the correction shall be sent to the owner or owners in violation. If the costs of the correction are unpaid thirty days after the correction was completed, water service to the property shall be terminated until the costs are paid and the City shall proceed to collect the cost of the correction by any legal means.
(Ord. 2010 – Apr. 04 Supp.)
1. Meters shall be read periodically and the amount of water charged to the consumer, together with any other charges which may be due from the property owner. All water passing through said meter will be charged for whether used or wasted. A special charge of ten dollars shall be made for reading meters located in manholes, with a minimum of five dollars each for two or more meters in one manhole, unless changed to an outside meter which the City shall furnish and install upon request for a fee to be determined from time to time by the City Council, the above mentioned ten dollars to continue to be applied to costs of the meter until paid in full.
2. In the event that the City meter reader cannot gain access to an existing interior meter, the periodic reading may be made following the mailing of a letter to the owner to gain access. The letter shall notify the owner or tenant that an authorized representative of the City will visit the building on a specified date, at a specified time for the purpose of reading the meter and installing an exterior remote reading meter. At the specified date and time, an authorized representative shall visit the premises and after presentation of credentials by the authorized representative, the authorized representative will request permission to enter the building, read the water meter and install an exterior remote reading meter. Such credentials may be, at a minimum, a signed letter from the building official informing the occupant of the identity of the representative and the purpose of their visit.
3. If the owner or tenant refuses to permit access to the meter by the authorized representative of the City, the water department shall mail a letter by certified mail informing the owner or tenant that water service will be discontinued within five days of the date of the letter. At the end of five days, if permission to enter has not been granted, the supply shall be disconnected. No water supply shall then be made available or reconnected until such permission is granted, the meter is read, and the City is authorized in writing to install a remote reading meter on the premises at the owner's expense.
(Ord. 2045 – Jan. 05 Supp.)