§ 14.145 SUSPENSION OF POLICE RESPONSE.

   (a)   Notice of suspension of police response. Upon an excessive number of false burglary alarms as determined by the Chief of Police or designee, or where the alarm user is more than 120 days overdue in their payment of alarm fines, the city’s Alarm Administrator shall serve the alarm user’s designated contact person with written notification that effective 14 days from the date of the notice, the City Police Department will not be responding to burglary alarm dispatch requests from that site for the remainder of the calendar year unless there is an in-person call for assistance from someone at or near the premises or other independent information that verifies the need for an immediate police response.

   (b)   Written appeal of suspension notice.

      (1)   Within seven days from the date of the suspension notice the alarm user may file with the city’s Alarm Administrator a written appeal of the proposed suspension of police response explaining the steps taken to correct the problem, any facts pertaining to the overdue payment of fines, the facts and circumstances of the false alarms from this alarm site and any other information relevant to the Alarm Administrator’s proposed suspension of police response.

      (2)   Within five days of the Alarm Administrator’s receipt of the written appeal and after reviewing the city’s files for the alarm site , alarm user and alarm company and all of the submissions of the alarm user , the Alarm Administrator shall issue a decision to confirm, suspend or rescind the suspension notice and serve a written copy thereof on the alarm user’s contact person by mail.

   (c)   Suspension of police response. Where an alarm user has failed to properly file a timely appeal of a notice to suspend or where the Alarm Administrator has issued a decision confirming a notice to suspend, the Police Department in determining whether to make an immediate police dispatch in response to notification of a signal from that alarm user’s alarm system , may disregard that burglary alarm dispatch request when the alarm signal is the only basis for making the dispatch request. Where there is, in addition to the alarm dispatch request , an in-person call, verification from a person at or near the premises or other independent evidence shows a need for police dispatch to the alarm site , police may consider the suspension of police response as an additional factor in the decision to order an immediate response.

(1958 Code, § 137.08) (Ord. 70-6, passed 2-3-1970; recodified by Ord. 95-13, passed 8-7-1995; Ord. 95-21, passed 11-20-1995; Ord. 2000-33, passed 12-18-2000; Ord. 2024-18, passed 7-22-2024)