(A) Upon a violation of the provisions of this subchapter by a franchisee which results in a subscriber not receiving cable programming service or receiving only significantly impaired service, the Board may order and direct a franchisee to issue a rebate to such subscriber in any amount determined by the Board to provide monetary relief to the subscriber substantially equal to the subscriber's unliquidated detriment or loss resulting from such violation.
(B) Except for planned outages where subscribers are provided reasonable notification in advance, upon a subscriber's request a franchisee shall provide not less than a one-day credit for each day in which there is a period of four hours or more during which the subscriber experienced an outage or significant impairment of cable service not attributable to any action or omission of the subscriber or to any defect in the subscriber's equipment. The credit specified in this section shall be equal to 1/30 of the subscriber's total monthly bill for all services and equipment multiplied by the applicable number of days, but excluding any pay-per-view charges; provided, however, if such monthly bill includes any charge for a pay-per-view program subject to such outage or significant impairment, then the credit shall be increased by the amount of such charge.
(C) Nothing in this section shall be deemed to preclude a subscriber from requesting and receiving from a franchisee a rebate greater than that provided in divisions (A) and (B) of this section.
(Ord. passed - -)