(A) A franchisee shall make no charge to any subscriber on account of complete discontinuance of service. Except as may otherwise be provided by a law which preempts this section, a franchisee shall make no charge to any subscriber on account of a net downgrade of service whereby the subscriber requests a lower tier of basic service and/or a reduction in premium service.
(B) A franchisee may only disconnect a subscriber if at least 45 days have elapsed after the due date for payment of the subscriber's bill and a franchisee has provided at least ten-days' written notice to the subscriber prior to disconnection, specifying the effective date after which cable services are subject to disconnection; provided, however, notwithstanding the foregoing, a franchisee may disconnect a subscriber at any time if the franchisee in good faith and on reasonable grounds determines that the subscriber has tampered with or abused the franchisee's equipment or is or may be engaged in the theft of cable services.
(C) A franchisee shall promptly disconnect any subscriber who so requests disconnection. No period of notice prior to requested termination of service may be required of subscribers by a franchisee. No charge may be imposed upon the subscriber for any cable service delivered after the effective date of the disconnect request. If the subscriber fails to specify an effective date for disconnection, the effective date shall be deemed to be the day following the date the disconnect request is received by a franchisee.
(Ord. passed - -)