(A) When required by a franchise agreement, all maintenance, repair and periodic update/replacement of the original equipment shall be provided by a franchisee at no charge to the educational institutions or any other governmental agency. The level of service provided shall be sufficient to assure that each unit of equipment operates satisfactorily at least 95% of the elapsed time desired for use during any 90-day period. Responsibility for maintaining appropriate operating and failure statistics shall be that of the institution or agency. A franchisee shall be notified promptly by the institution or agency whenever a failure occurs and maintenance or repair service is required.
(B) When required by a franchise agreement, any major additional equipment which may be acquired and which is clearly not a replacement for originally installed equipment may be provided through a franchisee at the lowest possible cost for comparable equipment with acceptable quality. Lowest cost shall be evidenced by competitive bids from at least three suppliers of such equipment, each of whom have records of previous sales with acceptable performance. Such equipment shall be warranted by a franchisee to the educational institution for a period of not less than one year after installation of each unit of equipment. During this warranty period, all maintenance, repair and replacement, if necessary, shall be provided by a franchisee at no charge to the institution in order to provide a minimum 95% level of service as described above for the original equipment requirements.
(Ord. passed - -)