(A) Scope. The intent of this policy is to provide uniform procedures, rates, and charges for providing water and sewer service to the town’s customers that will treat all citizens in a fair and indiscriminate manner.
(2013 Code, § 18-50)
(B) Original application.
(1) Any person requesting services shall be required to complete an application for services as approved at that time. The requestor will be required to supply Social Security number or driver’s license number, and sign the application in the presence of a Town Finance office employee or a notary public.
(2) Applications must be received by 12:00 p.m. to be turned on the next business day. Only the primary tenant(s) or residents) can apply for membership with the town. Other persons living in the household are not eligible. As previously stated, the utility requires proof that the applicant is the primary tenant. If service has been disconnected for nonpayment or meter tampering, the town may require the new applicant to sign an affidavit attesting to the fact that the previous primary tenant is no longer living in the residence.
(2013 Code, § 18-51)
(C) Returned checks.
(1) When a customer’s check is returned from the bank for any reason, the customer is notified, by mail that the check was not honored and that the service will be disconnected unless arrangements are made with Town Hall to pay the bill within 72 hours from mailing of notification.
(2) The town reserves the right to require a customer to pay a utility bill in cash only when three or more bad checks have been received during a 12-month period.
(3) After the town has received more than one bad check, the town will charge, an amount as set by the Board of Commissioners, for each bad check.
(2013 Code, § 18-52)