When a customer experiences an unusual increase in water consumption due to a break in water lines on the customer's side of the meter, an adjustment will be made to the customer's water billing upon presentation of:
(1) Satisfactory evidence of the failure of the water line; and
(2) A paid invoice from a licensed plumber stating that the line has been repaired. Adjustments will be made to the customer's bill as follows: The customer's adjusted bill will be calculated by taking the average consumption from previous year for a three-month period, including the affected month. In the event that prior consumption records are insufficient, the customer will be billed for one-half of the consumption indicated for the affected billing period.
(Prior Code, § 16-60.6(b); Ord. of 11-20-1992)