(a) Any User aggrieved by a decision of the City Engineer may file a written appeal of that decision with the Safety/Service Director. The appeal shall state the basis of the User’s complaint and the decision of the City Engineer.
(b) The Safety/Service Director shall investigate the complaint and issue a written decision. Such decision shall include:
(1) Name, Address, and Location of the premises of the User;
(2) Summary of the User’s complaint;
(3) Synopsis of the facts presented by the City Engineer.
(4) The decisions of the Safety/Service Director with accompanying justification.
(5) An interpretation/clarification of any applicable policy, regulation or law.
(c) No legal action in the courts of the City, State or Federal government shall be initiated by any user until completion of this administrative remedy.
(Ord. 01-24. Passed 3-13-01.)