Appeals for charges are heard by the Board of Sanitation. Appeals may be heard at a scheduled meeting after written verification from Citizens Energy Group that the water usage bill has been adjusted or a credit was made. If the Board of Sanitation determines that the charges are eligible for an adjustment, the Board may make adjustments in the sewage bill in the form of a refund or a credit against subsequent assessments of charges.
(Ord. 13-l979, passed 12-17-79; Am. Ord. 3, 2017, passed 8-7-17)