The city also establishes the following procedure for filing a grievance alleging any action prohibited by this subchapter:
(A) Complaints must be filed not later than 180 days from the date of the alleged violation.
(B) Complaints may be filed in writing or made orally to the contact person.
(C) Complaints must be signed by the complainants or their authorized representative.
(D) Complaints must contain the complainant's name, address, and telephone number.
(E) Complaints must identify the act or acts considered to be a violation of this subchapter.
(F) If the complaint contains incomplete information, the city will request the needed information, with such additional information due within 60 days of the request, after which the case may be closed.
(G) The city will investigate each complaint and develop a complete record within 60 days of the filing date (unless the information is incomplete). This will consist of the name and address of each person interviewed, a summary of their statements, copies of pertinent documents, a summary of the evidence in the investigation, and the recommended findings and resolution.
(H) When the investigation finds that a department or person has not complied with the law, efforts to secure compliance through conciliation will be made. The department or person will be required to make a written commitment to take the necessary corrective action and provide a report indicating what was done.
(I) If an investigation indicates a violation and the complaint has not been resolved by informal means, the contact person shall arrange an opportunity for a hearing before the City Council.
(J) If a complaint investigation indicates a violation and the matter is not resolved by informal means, the city may seek judicial action.
(Res. 23-1984, passed 10-15-84)