Customer meters are read each month. Exceptions, such as inclement weather, locked gates/doors, etc., can occur that result in missed meter readings. If/when a meter reading is missed, a bill is issued and sent to the customer based on an estimated amount of kWh and/or gallons used during that billing period. Bills based on an estimated amount are clearly marked with an "E" which stands for "estimated". If the actual usage is higher or lower than the amount shown on an estimated bill, the difference will be reflected on the first bill after an actual meter reading is obtained.
(Ord. 2018-24, passed 9-11-2018; Ord. 2023-03, passed 1-10-2023)