A bill for utility services will be mailed each month; a billing month consists of approximately 30 days. Utility service(s) are based on the number of kWh and/or gallons used that register through the meter(s) for electric, and water; sewer is billed based on number of gallons of water used; storm water and fire protection surcharge is a flat rate fee each. If a customer does not have water service with Bargersville, but does have connection to the sewer service, a flat monthly fee applies. Contact the utility for more information on this fee. The bill will be mailed on the last business day of each month. Bills are due on the fifteenth of the next month; if the due date falls on a weekend or holiday the bills will be due the next business day after the fifteenth. A penalty will be added to any bill that has not been paid on or before the due date. To avoid a penalty, payments must be received by the end of the business day (4:30 p.m. EST) on the due date.
(A) Payments can be made using cash, check, money order, credit card (VISA, MasterCard, Discover), eCheck online, or by ACH (bank draft). Payments will be accepted:
(1) At the utility offices during office hours (7:30 a.m. to 4:30 p.m.).
(2) Through the night drop box (checks/money order only, for your security) located on the north side of the main office building.
(3) Credit card by phone (1-866-229-1251).
(4) Credit card online through the Town of Bargersville website (www.townofbargersville.org).
(5) eCheck online through the Town of Bargersville website (www.townofbargersville.org).
(6) Automatic bank draft (ACH); enrollment is processed online - contact the utility office for instructions.
(B) Payment arrangements and extensions, based on your payment history, may be possible. Contact the utility office for questions about arrangements, extensions or for contact information about utility assistance programs.
(C) Customer(s) requesting a seasonal utility service(s) suspension will continue to be billed the monthly facility fees, (example: customer travels to another state for winter).
(D) Copies of the utility's schedules of rates, general rules and regulations of service are available online. Contact the utility office, in advance, to request a paper copy to be printed for pick up.
(Ord. 2018-24, passed 9-11-2018; Ord. 2023-03, passed 1-10-2023)