(A) Supply.
(1) The Water Department will exercise reasonable diligence and care to deliver a continuous and sufficient supply of water to the customer at a property pressure and to avoid any shortage or interruption in delivery.
(2) Temporary suspension of service by the Water Department for improvements and repairs will be necessary occasionally. Whenever possible, and when time permits, all customers affected shall be notified prior to shut downs. The city shall not be liable for damage resulting from the interruption in service or from lack of service.
(B) Quality. The Water Department shall exercise reasonable diligence to supply safe and potable water at all times, shall submit samples for bacteriological testing as required by the Oregon State Health Division, and shall otherwise meet requirements of the Division.
(C) Ownership of system. All water mains, valves, fittings, hydrants, service connections, and other appurtenances, except customer service line, are the property of the Water Department.
(D) Special contracts. When the applicant’s requirements for water are unusual or large, or necessitate considerable special or reserve equipment or capacity, the Water Department reserves the right to require a special contract, the provisions of which are different from and have exceptions to the regularly published water rates, rules and regulations. These special contracts shall be in writing and signed by the applicant and the City Manager.
(E) Resale of water. Resale of water shall only be permitted under special contract.
(F) Service preference. In case of shortage of supply, the Water Department reserves the right to give preference in the matter of furnishing service to customers from the standpoint of public convenience or necessity. Water service to users outside the city limits shall, at all times, be subject to the prior and superior rights of the customers within the city.
(G) Bulk water sales and service. As a special division related to division (D) above, this division provides for the sale, distribution and service of bulk water in the City of Banks. With the exception of legitimate organized fire fighting personnel, specifically the Banks Fire District #13, no bulk water may be drawn from the city water system without prior special written permission from the Public Works Director. The Public Works Director shall promulgate rules for permitting and charging for bulk water usage.
(1) Bulk water permit.
(a) Residents and non-residents may apply for a bulk water permit with the City of Banks.
(b) A bulk water permit grants permission to the applicant to obtain water from a specified fire hydrant, designated by the City Manager or designee, for bulk water service in the City of Banks.
(c) A bulk water permit will not be issued if:
1. Demand of current authorized water users is such, that any bulk water sales would cause a system-wide shortage;
2. Applicant has outstanding charges due to the City of Banks; or
3. Applicant does not have the proper equipment for drawing and/or hauling water.
(d) Bulk water permits will be issued on a monthly basis.
(e) Bulk water permit fees will be charged according to the most current City of Banks fee schedule, as adopted by resolution of the City Council.
(f) The bulk water permit must be carried in the vehicle that has been inspected and approved to haul water.
(g) When issued, the bulk water permit will be distributed as follows:
1. The original permit will be provided to the applicant, with 1 copy for record purposes;
2. Two copies of the permit will be retained by the Public Works Director for record purposes;
3. One copy of the permit will be retained by the Public Works Supervisor for use in the field;
4. One copy of the permit will be retained by other Water Utility service personnel for use in the field; and
5. Two copies of the permit will be provided to police services personnel for use in the field.
(2) Bulk water hauling vehicle inspection.
(a) A vehicle designated by the applicant for hauling bulk water must have an approved air gap or water backflow prevention device.
(b) A city police services representative, or a Public Works services representative, may inspect the vehicle designated for hauling bulk water to ensure compliance with water cross connection regulations.
(3) Designation of hydrant for drawing bulk water.
(a) The applicant will be instructed on which hydrant to use for purposes of drawing bulk water.
(b) Prior to issuance of a bulk water permit, the Public Works Director shall verify that the city’s water system has adequate capacity to fulfill the bulk water request while still serving city customers and from which hydrant the applicant shall draw the water.
(c) An applicant found violating its bulk water permit by using a hydrant other than the hydrant designated by the permit will forfeit its permit.
(4) Bulk water usage tracking and documentation.
(a) Upon issuance of a bulk water permit, the applicant will be provided with a bulk water tracking form.
(b) The applicant is responsible for documenting the following information on the bulk water tracing form each time bulk water is drawn:
1. Date;
2. Beginning meter reading;
3. Ending meter reading;
4. Size of load;
5. Number of loads; and
6. The initials of the driver.
(c) Upon completion of the bulk water draw, or upon expiration of the bulk water permit, the applicant must return the bulk water tracking form to the Water Utility no later than 2 business days after the expiration date of the bulk water permit.
(d) Upon completion of the bulk water draw, or upon expiration of the bulk water permit, the City Manager, or designee, will calculate the total water used based on the most current bulk water sales rate. A final bulk water sales bill will be forwarded to the applicant for final payment of the amount due.
(Ord. 90.01, passed 1-8-1991; Am. Ord. 2011-11-01, passed 11-8-2011; Am. Ord. 2023-05-01, passed 7-11-2023)