Officers shall courteously and promptly record in writing any complaint made by a citizen against any officer or the Department. Officers may attempt to resolve the complaint, but shall never attempt to dissuade any citizen from lodging a complaint against any officer or the Department. Officers shall follow established departmental procedures for processing complaints.
(1996 Code, § 2-96) (Ord. 1991-2, § 57, passed 7-18-1991)