(A) Avilla shall supply, free of charge, a copy of the rate schedules applicable to the types of service available to new applicants for, and existing customers of, residential service, upon request by the applicant or customer. Where more than one rate is applicable to the service taken, the applicant or customer shall designate which rate is desired.
(B) Where applicable, customer, upon written application, may change from one rate to another once during the first contract year, effective retroactively to the date of connection, and once at the end of each 12-month period thereafter. Such change shall not be applied retroactively and is subject to approval by Avilla.
(Ord. 1406-6-02, passed 6-18-2002)