(A) The city water/sewer service account holder (account holder) whose account is current, and who has had such water sewer service at the subject location for at least 12 months, and who has experienced a leak in his or her water system on his or her property to which such utility service is provided, may request a “leak adjustment” by taking all of the following steps.
(1) The account holder shall sign a statement at the City Office that a leak has occurred, and provide the location (service address), date and times of the water leak;
(2) The account holder shall sign a statement that the leak has now been repaired; and
(3) The account holder shall sign a statement that such account holder will not make leak adjustment request for 18 months following any adjustment made as a result of the current leak adjustment request.
(B) Upon fulfillment of the above criteria and the completion of the above steps, the accounts holder’s bill will be adjusted as follows: such water/sewer bill will be reduced to the proceeding 12- month average water/sewer bill for such location and account.
(C) Only leak adjustment requests made under the criteria and procedures set forth herein shall be granted.
(Ord. 2004-24, passed 12-15-04)