(A) The Manager shall deny or discontinue water service to any premises where no immediate safety threat exists 30 days after giving written notice by first class mail to the customer thereof wherein:
(1) Any backflow prevention device required by these regulations is not installed or maintained in a manner acceptable to the Manager;
(2) It is found that the backflow prevention device has been removed or bypassed;
(3) An unprotected cross-connection exists on the premises; and
(4) The Manager, or his or her agent, is denied entry to determine compliance with these regulations.
(B) The Manager shall immediately deny or discontinue, without written notice to the customer thereof, the water service to any premises wherein a severe cross-connection exists which constitutes an immediate threat to the safety of the public water supply system. The water service to the premises shall not be restored until the customer has corrected or eliminated the condition in conformance with these regulations and to the satisfaction of the Manager. The Manager, or his or her agent, shall notify the customer as soon as practical that water service has been discontinued.
(C) The Board of Public Works shall act as the hearing board to hear differences between the Manager and the customer on matters concerning interpretation and execution of the provisions of this subchapter by the Manager. The customer must make a written request to the Board setting forth the specific reasons that relief is requested, within seven days of receipt of the discontinuance notice. Failure of the customer to make written request as stated above, waives all rights of appeal to the Manager’s decision.
(Prior Code, § 3-741)