(A) Whenever a customer desires to have service discontinued, customer shall notify the utility sufficiently in advance of such desire and of the date on which service is to be discontinued, to provide a reasonable time for the utility to obtain the final meter reading. Utility must receive a signed utility discontinuance of service form from customer for service discontinuance.
(B) There will no abatement of charges in whole or in part by reason of the extended absence of the customer or for any other cause.
(C) A service charge for disconnecting or reconnecting electric service shall be made per herein § 52.26.
(D) Where a customer has entered into a contract with the utility to take service from the utility for a definite period of time specified or provided for in such contract, customer shall fulfill contract or make such adjustment satisfactory to the utility.
(E) The utility may discontinue the service of any customer for any of the following reasons:
(1) If a condition dangerous or hazardous to life, physical safety or property exists;
(2) Upon order by any court, or other duly authorized public authority;
(3) If fraudulent or unauthorized use of electricity detected and the utility has reasonable ground to believe the affected customer is responsible for such use; or
(4) If the utility's regulating or measuring equipment has been tampered with and the utility has reasonable grounds to believe that the affected customer is responsible for such tampering.
(5) For any tampering or knowingly permitting any tampering or interference with any electric line, service stop, meter seal, or other utility equipment or appliances without permission of the utility.
(6) For failure to pay in accordance with these rules any electric bills or other charges in connection with electric utility service installations or facilities.
(7) For failure to provide free and non-hazardous access to the premises and meter so that representative of the town may take meter readings, make all necessary inspections, and maintain, replace, or remove the meter.
(8) For failure to maintain approved meter including the protection of the meter from damages.
(9) For failure to comply with the terms of the contract.
(10) For violation of any of the town's rules and regulations.
(11) For any lawful reason.
(12) When the town must repair its lines or services.
(13) When for any reasons there is a lack of electricity in the distribution system. Discontinuance of service for any of the above reasons shall not invalidate any contract and the utility shall have the right to enforce any contract notwithstanding such discontinuance.
(F) In each case, except those arising under divisions (E)(1), (2), (5), (12), or (13), the town shall give written notice of at least five days either mailed to such customer at his or her address as shown upon the town's records or personally delivered to him or her or a person on the premises, advising the customer the reason for the proposed discontinuance of service and stating that service will be discontinued if the condition continues uncorrected. In cases provided for in divisions (E)(1), (2), (5), (12), or (13), the town may discontinue service without notice.
(G) Whenever the service is turned off for reasons other than divisions (E)(1), (2), (5), (12), or (13) above, a reconnection charge shall be paid after the condition resulting in the turn-off is remedied and prior to the restoration of service.
(H) The remedies provided to the town in these Rules and Regulations shall not be exclusive and shall be in addition to any other remedies which the town has at law or in equity.
(Ord. 2018-1, passed 3-21-2018; Ord. 2022-09, passed 7-20-2022)