(A) It is requested that all landlords provide a current email address to allow for easier two-way communication.
(B) Landlords will be notified via mail of high usage, shut-offs and finals.
(C) Landlords should notify the village of move-in date of new tenant and verify they have applied for services.
(D) The account will remain in the landlord’s name until final or past-due bills have been paid before the village will accept any deposit from a new tenant.
(E) If the water is turned off for non-payment, the water will remain off until the village receives payment in full.
(F) If the water is shut off at a rental due to non-payment, the landlord will be notified and will have five days from the date of shut-off to make payment in full.
(G) If payment is not received by the end of the fifth day, the bill along with the shut-off fine will be assessed to the property taxes. Once the assessment has been sent to the County Auditor, the owner will have to contact the Auditor’s office to take care of the matter.
(H) On rental properties, the tenant must be registered for service at least 15 days to receive a utility bill. If not, the landlord will receive the bill.
(I) Once the village has been informed of a move-out, the final billing process will begin. Once the final billing process has been completed for this property, it is complete. If a rental, it will not be the village’s responsibility to track leases.
(Ord. 1596-11, passed 1-24-2012; Am. Ord. 1654-14, passed 7-8-2014)