A. Common sense and everyday courtesy are required of employees conducting Village business by telephone. An employee should identify his name and department when answering the phone. If the call has been misdirected, a reasonable effort should be made to properly direct the call. The Village telephone system is installed for business purposes and personal calls shall be kept to an absolute minimum. Personal long distance calls are to be avoided, but if made, are the financial responsibility of the employee. (Ord. 2019-06, 5-14-2019)