.010 Personal Security Devices.
.0101 A hotel employer shall provide a personal security device to each hotel worker assigned to work in a guest room or restroom facility where other hotel workers are not assigned to be present. The personal security device shall be provided at no cost to the hotel worker and shall be maintained in good working order by the hotel employer.
.0102 A hotel worker may activate a personal security device whenever a hotel worker reasonably believes that violent or threatening conduct or an emergency is occurring on hotel property and/or in the workplace and in the hotel worker's presence. Immediately prior to or upon activating the device, the hotel worker may cease work and leave the immediate area of danger to await assistance. No hotel worker shall be subject to an adverse employment action for activating a personal security device or for ceasing work to await assistance absent clear and convincing evidence that the hotel worker knowingly and intentionally made a false claim of emergency.
.0103 A hotel employer shall at all times have designated and assigned response personnel who can receive alerts from personal security devices and provide immediate on-scene assistance in the event that a personal security device is activated. Hotels must keep accurate and contemporaneous records of the individuals/positions assigned as response personnel.
.0104 Nothing in this Ordinance shall be construed to obligate a hotel worker to utilize the personal security device as opposed to dialing 911 or otherwise directly contacting law enforcement personnel to report violent or threatening conduct or an emergency. To the extent the hotel worker chooses to utilize 911 or direct law enforcement reporting instead of, or in addition to, the personal security device, all rights and obligations of the hotel worker and the hotel employer shall remain the same under this Ordinance.
.020 Hotel Workers’ Rights. A hotel worker who brings to the attention of a hotel employer violent or threatening conduct occurring on hotel property and/or in the workplace shall be afforded the following rights:
.0201 A hotel employer shall allow a hotel worker sufficient paid time of up to 3 hours on the date of the incident to report violent or threatening conduct to a law enforcement agency and to consult with a counselor or advisor of the hotel worker’s choice.
.0202 A hotel employer shall not prevent, or attempt to prevent, a hotel worker from reporting violent or threatening conduct to a law enforcement agency.
.0203 A hotel employer shall not take or threaten to take any adverse employment action against a hotel worker based on the hotel worker’s decision to report or not to report violent or threatening conduct to a law enforcement agency.
.0204 Upon request by a hotel worker, a hotel employer shall provide reasonable accommodations to a hotel worker who has been subjected to violent or threatening conduct. Reasonable accommodations may include, but are not limited to, a modified work schedule, reassignment to a vacant position, or other reasonable adjustment to job structure, workplace facility, or work requirements.
.030 Notice. A hotel employer shall notify all guests of the requirements of this Ordinance by (1) at the time of guest room check in, requiring guests to acknowledge either electronically or in person that “Anaheim law protects hotel workers from threatening behavior, and in compliance with such law, this hotel provides personal security devices to its employees”; and (2) prominently placing in each guest room written notification that “Anaheim law protects hotel workers from threatening behavior,” providing a citation to this chapter of the Anaheim Municipal Code, and notifying guests that the hotel employer provides personal security devices to its employees.
.040 Training. A hotel employer shall provide comprehensive training to its hotel workers regarding how to use and maintain a personal security device, the hotel employer's protocol for responding to activation of a personal security device, and the rights of hotel workers and obligations of the hotel employer as set forth in this section. Such training shall take place during paid work hours and be provided to hotel workers by the later of thirty (30) days after the effective date of this chapter or within thirty (30) days of the hotel worker’s date of hire, as well as annually thereafter. The training shall be in English and in each language known by the hotel employer to be spoken by ten (10) percent or more of the hotel workers employed by the hotel employer. The hotel employer shall maintain accurate records demonstrating attendance at such trainings.
In addition to the training provided to hotel workers, a hotel employer shall provide comprehensive training, during paid work hours, to hotel response personnel on: (1) the requirements of this chapter; (2) the proper functioning and maintenance of the hotel’s personal security devices; and (3) the protocols for responding to an activated personal security device. Such training shall be conducted at least annually, and the hotel employer shall maintain accurate records demonstrating attendance at such training.
.050 Records. A hotel employer shall retain records of incidents where the personal security devices were activated for a period of three (3) years from the incident. (Ord. 6558 § 2 (part); June 27, 2023.)