(A) Nondiscrimination Required. Grantee shall not deny service, deny access, or otherwise discriminate against subscribers, channel users or general citizens on the basis of race, color, religion, national origin, age, sex, or handicap, provided the Subscriber shall pay all applicable fees for the service desired. Grantee shall comply at all times with all other applicable federal, state and local laws and regulations, and all executive and administrative orders relating to nondiscrimination which are hereby incorporated and made part of this chapter by reference.
(B) Fairness of Accessibility. The entire system of the grantee shall be operated in a manner consistent with the principles of fairness and equal accessibility of its facilities.
(C) Information Accessibility.
(1) Each individual shall have the right to information concerning the provisions of this chapter and the rules and regulations formulated pursuant to it by the Commission, the grantee, agent or entity created hereunder or pursuant to this chapter. The location and hours of operation for the delivery of such information shall be published in the newspaper of the greatest circulation within the city and in such other media as the Commission may determine and at its expense.
(2) Each individual subscribing to the services of the cable television system shall be provided with information covering rates and charges, billing procedures, delinquency policy, subscriber privacy notice, lock-out procedures, A/B switch policy, and an itemized channel line-up.
(3) To the extent required by federal or state law or regulation, such information as may herein be prescribed will be made available to the public and individual subscribers in such form required for understanding, including the deaf and blind.
(4) Each document required to be maintained, prepared, filed or submitted under the provisions of this chapter or pursuant to it, except those required and designated confidential by the Federal Communications Commission is a public document, available for public inspection and copying at the requestor's expense, at the office of the grantee or the City Manager's office during normal business hours. The charge for such copying shall approximate the cost of mechanical reproduction and shall not include a charge for labor.
(Ord. 99-38, passed 7-6-99)