(A) The employee must report any complaint to his or her immediate supervisor. If the complaint concerns the immediate supervisor, the employee must report the complaint to a member of the Town Council or the Town Attorney.
(B) The person to whom the complaint was made shall immediately meet with the employee and make a written record of the complaint. Upon review, the employee and the person to whom the complaint was made shall sign and date the written complaint.
(C) Within one day of a written complaint being signed, the town shall undertake a full investigation of the complaint. The investigation shall be completed within ten calendar days unless additional time is authorized by the full Council.
(D) Within two days of completing the investigation, the town shall issue a written response to the employee stating what action, if any, will result from the employee’s written complaint.
(E) While not every problem can be resolved to everyone’s total satisfaction, it is believed that discussion of problems will best assure a harmonious work environment.
(Ord. 2016-07, passed 12-28-2016)