The following surcharges shall be applied for violations of Water Warning use restrictions imposed under this chapter. Violations during a Water Emergency are considered a minimum “second violation” and are double the rates listed below.
1. First Violation. For a first violation, the Water Utility shall issue a written notice of violation to the water user violating the water use restrictions imposed during a Water Watch, Water Warning, or Water Emergency.
2. Second Violation. For a second violation within a twelve month period, an administrative surcharge shall be imposed on the customer’s account in an amount of $100.00 plus 200 percent of the fiscal year’s highest month’s water bill.
3. Subsequent Violation: For any subsequent violation within a 12-month period, an administrative surcharge shall be imposed in an amount equal to $500.00 plus 200 percent of the fiscal year’s highest month’s water bill, and, in addition, the utility shall interrupt water service to the customer at the premises at which the violation occurred. Service shall not be restored until the customer has paid the surcharge and the reconnection fee and has provided reasonable assurance that future violations of Water Watch, Water Warning, or Water Emergency use restrictions will not occur.
Any customer charged with a violation of the Water Watch, Water Warning, or Water Emergency use restriction may request a hearing before the Adel City Council. The Council may conclude that a violation did not occur or that the circumstances under which the violation occurred warrant a complete or partial mitigation of the administrative surcharge.