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The regulations and procedures hereinafter set forth shall be considered a part of the contract of every person, firm, company or corporation that is supplied with water and waste water service through the Water and Sewer Department System of the Village, and every such person, firm, company or corporation, using water and sewer shall be considered to have expressed his or their consent to be governed thereby. All persons using Village water and sewer or permitting Village water and sewer to be used on premises owned by them shall thereby evidence their acceptance of and agreement to be bound by these rules, conditions and charges. The Village reserves the right to alter, amend or add to the Regulations and Procedures at any time. (Ord. 79-18. Passed 12-18-79.)
(a) The Water Department shall use reasonable diligence in providing a regular and uninterrupted supply of water, but if the quality of such water should fails or the supply thereof should be interrupted or fail due to failure of fuel supply or source of water supply, strikes, accidents, acts of God, breaks in mains or breakdowns in other appliances, necessary repairs or extensions to mains or other appliances, or other cause beyond the reasonable control of the Department, the Department shall not be held liable for any damages resulting from any failure in quality or any interruption or failure in supply.
(b) The Department reserves the right, upon notice to its customers, to discontinue or limit the hours of use of water for sprinkling lawns or streets, washing pavements or floors, or other similar purposes in the event of drought or shortage of water supply. Such request must receive customers’ prompt attention under penalty of having his entire water supply cut off.
(c) The Department reserves the right at any time with due notice, and in case of breaks in mains or other emergency without notice, to shut off the water in the mains for the purpose of making repairs or extensions, or for other necessary purposes.
(Ord. 79-18. Passed 12-18-79.)
The Water Department reserves the right through its authorized agents to enter at all reasonable hours the premises to which its service extends, for the purpose of reading, repairing, installing, removing or inspecting meters, or for any other purpose which it may deem necessary in properly safeguarding the interest of the Water Department and the consumer. When such access is refused, the water may be immediately turned off and not turned on again until the request of the Water Department has been complied with and an “Off and On” charge of twenty-five dollars ($25.00) Off and twenty-five dollars ($25.00) On is paid.
(Ord. 2006-20. Passed 12-18-06.)
The following guidelines shall be followed:
(a) No official record or document will be removed from the office of the Water and Sewer Department for any purpose.
(b) Copies of all records and documents are not to be provided to private citizens unless authorized by the Village Administrator.
(c) All requests for information must be made at least twenty-four hours in advance.
(d) When information is requested, such information is to be extracted from the records and the extract, along with any clarifying remarks deemed appropriate is to be provided to the person requesting the information. The person requesting the information may be permitted to check the official records to verify that the information provided is correct.
(e) When, in the opinion of the Village Administrator, the information requested is either unreasonable or will require an inordinate amount of time to secure such information, the request will be referred to Council for consideration and approval.
(Ord. 79-18. Passed 12-18-79.)
(Ord. 79-18. Passed 12-18-79.)
(a) Water Services to be Metered. All water services shall be metered.
(b) One Meter for Each Service. The Water Department may grant a permit for the installation of more than one meter on a service supplying an apartment building containing more than one apartment unit when the plans showing the piping arrangements are submitted to and approved by the Water Department. In cases where such additional meters are permitted, it shall be required:
(1) That the meters all be contained compactly or in a meter room, and that each meter be controlled independently of the others.
(2) That the owner assume all responsibility for the installation and the maintenance of the meters other than that assumed by the Water Department.
(c) Meters Registered by Service Numbers. All meters shall be registered by service numbers and apply to street number and lot number and not to property owner's name. Inquiries regarding meters should give the street numbers and if possible service numbers.
(d) Meters to be Furnished by the Water Department. Meters shall be paid for in accordance with the current ordinance, by the person or persons applying for the service.
(e) Maintenance and Replacement. The maintenance and/or replacement of meters will be at the expense of the Water Department. However, the customer will be charged and held responsible for all repairs or cost of replacement due to any act of negligence on the part of the customer.
(f) Responsibility for Loss or Theft. Property owners shall be held responsible for and shall reimburse the Water Department for the loss or theft of any meter furnished and maintained as hereinbefore provided.
(g) Repairs at Expense of Owner. All damaged or improperly functioning meters, not owned by the Water Department may be repaired at the expense of the owner.
(h) Removal by Water Department Employees Only. A meter shall be removed only by an authorized employee of the Water Department. Unauthorized persons removing or tampering with meters will be subject to a twenty-five dollar ($25.00) fine.
(i) Penalty for Unlawfully Breaking Seal. When, upon inspection, any meter seal has been found broken from any cause whatsoever, the water may be turned off, and the water will not be turned on again until the sum of twenty-five dollars ($25.00) and the cost of repair or replacement of the meter has been paid to the Water Department.
(j) Removal for Repairing or Testing. The Water Department reserves the right to remove a meter from any premises and substitute another meter in its place for the purpose of making repairs or testing.
(k) Tests without Request. The Water Department may test any meter, which in its judgment is registering incorrectly, without charge to the owner.
(l) Request by Property Owner or Consumer to Test. In cases where the property owner or consumer requests the Water Department to test a meter, the Water Department shall charge ten dollars ($10.00) for the cost of testing the meter if the meter is found to be operating properly. However, when a consumer's bill shows an increase of one hundred percent (100%) when compared with similar bills of the same period of the preceding year, he will be allowed, on request, a meter test free of charge.
(m) Meters Must be Accessible. Meters must be freely accessible to meter readers and other authorized employees of the Water Department and must not be covered with or obstructed by rubbish or other material regardless of whether such meters are located in meter vaults, meter tile or basements. Meters will not be installed in coal bins or coal cellars. The Water Department may shut off water when violations of this subsection are not corrected following due notice of such violation by the Water Department.
(Ord. 88-14. Passed 3-16-88.)
(a) Charges a Lien Against Property.
(1) All charges for water are assessed against the property to which the service is rendered and are an encumbrance upon such property per Ohio R.C. 743.02, 743.03, 743.04, collectible in the same manner as other taxes and assessment. It shall be the responsibility of persons purchasing property to ascertain if there are any unpaid water bills.
(2) When there is an outstanding water-sewer bill and the tenant cannot be located for payment, the water service to that address will be discontinued, and the bill will then be presented to the owner of the property and water service will not be reconnected until payment is made in full.
(b) Owner May Have Tenant Pay Water Bill. If the owner of any premises elects to have his tenant or lessee pay the water bill, such tenant or lessee does so as the agent of the owner. Such owner shall not be relieved from the payment of any bill, penalties or other charges that might occur.
(c) Bills to be Delivered to Consumer. The Water Department will undertake to deliver bills for water by depositing same in the Post Office only as a matter of convenience to the owner or consumer. Failure to receive a bill shall not relieve any person from his obligation to pay the bill.
(d) Unrepaired Leaks and Billing for Leaks. When a consumer has been notified of a leak and repair is not made within ten days, the service may be shut off without further notice. If the leak continues and the customer cannot locate it and does not wish service terminated, then the customer will owe the complete bill and it will not be adjusted.
(1) An underground leak, which is a leak from the outside of the foundation wall to the property line will be adjusted as follows: If proof of the leak can be shown, all of the sewer charge over the average usage will be dropped and one half of the water charge over the average usage will be dropped.
(2) Unaccounted for high bills: If a high bill occurs of 1,000 cubic feet or one hundred percent ( 100%) over average, whichever is greater, a meter test will be given at no charge. If the meter tests are found to be accurate and there is no reasonable explanation for the high reading the Village will take the following stand: The meter was not at fault, the water sent through the meter so the bill is owed, but for public relations only, the Village will adjust the bill by fifty percent (50%) if the customer and property owner or agent will sign an affidavit stating that the Village was not at fault. Under these circumstances the Village will adjust these bills for the current owner one time every three years.
(3) Any water line break inside the foundation line of a structure will be adjusted as follows: All of the sewer charge over the average usage will be dropped.
(Ord. 90-03. Passed 2-20-90.)
(e) Water and Sewer Bill Disputes. When a customer disputes a bill for reasons not covered in subsection (d) hereof by filing an affidavit stating the reasons why the bill is being disputed, the Village Administrator may propose an adjustment with documentation to the Utility Committee. Any adjustment must be approved by the Village Utility Committee.
(Ord. 96-8. Passed 5-21-96.)
(a) Connections for Commercial or Industrial Establishments. The installation of fire protection service connections to supply water to stand pipes and sprinkler systems for fire protection water shall only be permitted when applications and plans for such service have been submitted and approved by the Water Department.
(b) Fire Line Connections. All fire line connections to water mains for industrial, commercial, residential or educational establishments for fire protection services shall comply with the applicable section:
(1) Propylene glycol sprinkler system. On such systems (non-potable fluids) Watts Series 909 Reduced Pressure Backflow Preventor or equal will be installed.
(2) Direct connection - dry or wet systems. On all other systems with a low potential of contamination a Watts Series 709 DDC Double Detector Check Valve Assembly or equal will be installed.
(3) By-pass valve. All installations shall be valved with a by-pass for the removal of the Watts unit for maintenance. All installations shall be inside, above the floor. The cost of all apparatus and installation is to be paid for by the owner or contractor.
(4) System capacity fee. A flat fee of one hundred dollars ($100.00) per inch of diameter will be charged for a fire line connection to the distribution system. The tap and all piping is the owner's responsibility to be installed to the Village's specifications. Any connections outside the corporation limit shall be double the inside rate.
(5) Meter and fees. Meter devices, such as detector type meters, shall not be required for any fire line connections used for fire protection service, nor shall there be a monthly charge.
(c) Other Uses Prohibited. Pipes used for fire protection must not be tapped or used for any other purpose.
(d) Use of Fire Hydrants. Fire hydrants are intended primarily for the use of the Fire Department. Permits for their use for other purposes are given only in cases where such cannot be avoided.
(e) Persons Authorized to Operate Fire Hydrants. No person except an authorized employee of the Water Department, the Fire Department, the Street Department or the Sewer Department shall open, operate or remove the nozzle cap from any fire hydrant to which water is supplied in whole or in part by the Water Department.
(f) Permits for Use of Fire Hydrants. At the discretion of the Village Administrator a special permit may be issued for the use of a fire hydrant. Charges for water used will be based on the rates established by the current resolution.
(g) Connections Used on Fire Hydrants. Fire hydrants used for construction purposes must have a reducing coupling and union attached to the nozzle of the hydrant with independent valve for regulation of the supply. The main valve of the fire hydrant must be fully opened at the beginning of work each day and remain open until stoppage of work for the day. The water supply shall be regulated by the independent valve. At the close of day's work these connections shall be disconnected or at any other time when required by the Fire Department. The fire hydrant shall be operated only by a spanner to be supplied by the Water Department. Any damage to a hydrant occasioned by any act of the user or due to freezing will be repaired by the Water Department at the expense of the user.
(Ord. 90-20. Passed 12-4-90.)
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