(A) For good cause shown, demonstrating unusual or extraordinary circumstances, or in order to avoid undue hardship, the City Council, at its discretion, may provide relief to a water and/or sewer user, whether individual, partnership, corporate, unincorporated association, or governmental in nature. In the event relief is granted, it shall be accomplished not by modification of the otherwise applicable rates or schedules as herein contained, but by determining a differential between the usual rate and the allowed rate; the differential shall be reimbursed from the General Fund by crediting said amount to the account of the user receiving the allowance.
(B) For good cause shown, demonstrating unusual or extraordinary circumstances, or in order to avoid undue hardship, the City Council, at its discretion, may also waive the penalty provided in Section 6-4-210 of this Chapter, otherwise imposed or imposable on a water or sewer user, whether individual, partnership, corporate, unincorporated association or governmental in nature, without reimbursement of same by transfer from the General Fund.
(C) Any user seeking relief or waiver as above provided shall submit a written application to the City Treasurer detailing the consideration sought. The application shall set forth in sufficient detail the facts and circumstances alleged to support the particular relief or waiver sought; the Treasurer shall review the application and, if complete, submit same with a recommendation to the Council for their consideration; if incomplete, the applicant shall be so advised and given the opportunity to resubmit. (Ord. 632, 7-28-1993)